Blizzard Phishing Email - Authenticator Giveaway

Hey folks!

A while back, Blizzard had a giveaway from their website for an Authenticator. It was easy, just a simple Twitter to BlizzardCS saying "I want an Authenticator". Ends up, I won it, and got one sent to me in the mail. With all these phishing emails coming up again, I thought to myself, I should give it away to someone in need. So that's what I am doing. =)




All you need to do is comment below stating the same thing (in your own way- gimme the authenticator! I want, I want! whatever you decide), and on Sunday, June 18th (thats a few days from now) I will announce a winner (so make sure and come back to see if you won!). Also, please don't use just a anonymous, unless you add your "name" at the end. And please don't put your address or email in comments, wait until Sunday when I announce the winner, then you can email me your shipping information. So now, on with the post....

Here we go again. I get anywhere from 3 to 6 of these "phishing" emails a week, and it just gets redundant after a while. Do not fall for any of these, as it seems week to week they are getting more and more legit looking.....here's an example:

FAKE EMAIL- A PHISHING ATTEMPT- 

Greetings

An investigation of your World of Warcraft account has found strong evidence that the account in question is being sold or traded.
As you may not be aware of, this conflicts with Blizzard's EULA under section 4 Paragraph B which can be found here:
WoW -> Legal -> End User License Agreement

and Section 8 of the Terms of Use found here:

WoW -> Legal -> Terms of Use

The investigation will be continued by Blizzard administration to determine the action to be taken against your account. If your account is found violating the EULA and Terms of Use, your account can,and will be suspended/closed/or terminated. In order to keep this from occurring, you should immediately verify that you are the account owner. To verify your identity please visit : http://eu.battle.net/account/security.

Only Account Administration will be able to assist with account retrieval issues.
Thank you for your time and attention to this matter,and your continued interest in World of Warcraft.

Blizzard Entertainment Inc Account Administration Team
P.O. Box 18979, Irvine, CA 92623


After sending in a ticket, I received a very helpful response from a GM, and I wanted to share this with ya'll:


Heya!

Thanks for contacting us! Unfortunately, I didn't have the opportunity to speak with you, but I certainly hope everything is going well!

We have recently seen an increase in phishing attempts received via e-mail, which pose a real threat for account security. Below I've listed some information regarding these email scams. I would like to thank you for taking an active role in helping us stop these scams, and I assure you that we will be taking the appropriate actions using the information you've provided us with.

Please keep in mind that many scams will ask you for your password, which is something Blizzard will NEVER ask for. Also, there are often a few indicators in e-mails such as the one you received that should tip you off. For instance, it was directing you to the European Battle.net. For more information regarding how to tell if the e-mail you received is legitimate, please visit http://us.blizzard.com/support/article/30828.

For additional security tips and information, please visit the following sites:

- Security Checklist: http://us.battle.net/security/checklist.html

- Types of Account Thefts: http://us.battle.net/security/types.html

- Email Address Security: http://us.blizzard.com/support/article/30814

Authenticators are an optional security device that can help prevent unauthorized account access. For more information about how the authenticator works or how to add one to a World of Warcraft account, please visit the Battle.net Authenticator FAQ at http://us.blizzard.com/support/article/BLIZZARDAUTH.

If you responded to the email scam, please call the Billing department before reporting the account as stolen. With proper verification our representatives will be able to assist you in recovering your account. Billing representatives are on hand to take your call between 8AM and 8PM Pacific Time, 7 days a week at 1-800-59-BLIZZARD (800-592-5499). Customers in Australia should call 1-800-041-378.

I hope that this response has adequately resolved your petition! If it hasn't, feel free to select Need More Help. Be sure to provide as much information about what is going on as possible. :)

If it has resolved the issue, go ahead and click on 'Message Read'. Doing so, you may receive the option to fill out a survey for us today. Filling these out gives us information we need to make our customer service even more epic! ^.^ If there is any reason I did not get top scores in your book, please leave a comment and let me know how I can improve and/or what I should keep doing. *Please note* that if you do not receive a survey you can still send this information by emailing wowgmfeedback-US@Blizzard.com. I frequently review my surveys, and would appreciate any and all feedback.

Regards,
Game Master Silokir
Customer Services
Blizzard Entertainment
www.blizzard.com/support



Hopefully this clears up any questions you have about emails, or where you should send them for review. Basically, don't trust any you get. There are times when you will get one from them, opening a ticket, server transfers, character name change, etc. But as long as you don't do anything shady in WoW, you never have to worry about account compromising. Good luck to you!